We are confident that you will be delighted with your Vanns Spices purchase, however if for some reason there is a problem with your order, our return goods policy is the following:
- Within 10 days of invoice date, Vanns Spices will accept the return of any product only on the basis of quality issues or shipping mistakes.
- Requests for product returns must be authorized in writing and receive approval from Vanns Spices before replacement merchandise or credit memo will be issued.
- In order to receive full credit, all returns must be in saleable condition and accompanied with a copy of the invoice.
- All freight and handling charges on returned goods are the responsibility of the customer.
Before Returning Items
To be sure your returns are processed quickly and accurately, please contact Customer Service at 1-800-583-1693 for instructions before shipping returns. We appreciate your business and look forward to serving you again.